Comcast Xfinity Outage in Augusta, Georgia (2024)

Comcast Xfinity Outage in Augusta, Georgia (1)

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Augusta come from postal codes 30901 and 30907.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 127,623 ratings

Thank you!

Problems in the last 24 hours in Augusta, Georgia

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Augusta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Augusta, Georgia (9)

July 29: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Augusta, Georgia (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Augusta, Georgia (11)

    TV (12%)

  3. Comcast Xfinity Outage in Augusta, Georgia (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Augusta, Georgia (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Augusta, Georgia (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Augusta, Georgia (15)

    Phone (2%)

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Live Outage Map Near Augusta, Richmond County, Georgia

The most recent Comcast Xfinity outage reports came from the following cities:Evans, Augusta and North Augusta.

Loading map, please wait...

CityProblem TypeReport Time
Comcast Xfinity Outage in Augusta, Georgia (16)EvansInternet
Comcast Xfinity Outage in Augusta, Georgia (17)AugustaInternet
Comcast Xfinity Outage in Augusta, Georgia (18)AugustaInternet
Comcast Xfinity Outage in Augusta, Georgia (19)North AugustaPhone
Comcast Xfinity Outage in Augusta, Georgia (20)AugustaPhone
Comcast Xfinity Outage in Augusta, Georgia (21)EvansInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Augusta, Georgia

Latest outage, problems and issue reports in Augusta and nearby locations:

  • Comcast Xfinity Outage in Augusta, Georgia (22)💎💎EXPENSIVE PAIN💎💎 (@Dollz_R_Uz) reported fromAugusta, Georgia

    XFINITY really got my TV 📺 & Wifi down😩 #Bored

  • Comcast Xfinity Outage in Augusta, Georgia (23)Z. Main (@ZachMain_669) reported fromAugusta, Georgia

    @Xfinity customer service is beyond terrible. I waited on hold, went through bunch of bullshit just so they could end the call on me 🤣

  • Comcast Xfinity Outage in Augusta, Georgia (24)Keon 🌝 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    It’s Crazy How Comcast Disconnected My Cable Within 24 Hours But Still Ain’t Removed This House Phone Yet And This Is Why I Canceled Everything Besides Internet Stupid *******

  • Comcast Xfinity Outage in Augusta, Georgia (25)Timothy P. Almy (@AlmyTimp) reported fromAugusta, Georgia

    Booo to @xfinity.Service has been out since about 5:30pm (Augusta Georgia).The map says only "1 to 50" customers impacted...lol.I drove around the area, didn't see a single #Xfinity service vehicle anywhere.Might be time to switch to @ATT. @comcastcares #comcast #outage

  • Comcast Xfinity Outage in Augusta, Georgia (26)King Ruffin 🦖 (@RuffOnezTTV) reported fromAugusta, Georgia

    @comcastcares I need some Assistance Asap I've Already Spoken with Customer With No Resolution, my Modem Continuously Crashes every 20 to 25 mins It's been doing it for over 14hrs Straight, I Pay for HighSpeed Service, never missed a Payment and I use my Internet for my Business

  • Comcast Xfinity Outage in Augusta, Georgia (27)Alex Bohacheff (@NukeFinder) reported fromClearwater, South Carolina

    @comcastcares you upgraded equipment in the Augusta, GA service area and KILLED ALL MY X1 BOXES! I've been on hold for 30 minutes. Your service centers are open Sunday - Tuesday only. NO ONE IS ANSWERING THE PHONES. IS THERE ANYONE WORKING TODAY?

  • Comcast Xfinity Outage in Augusta, Georgia (28)James T. Schroeder (@JamesTSchroede2) reported fromEvanston, Georgia

    @MSNBC You say all your crap but Comcast still supports the ChiComms who enslave people today!

  • Comcast Xfinity Outage in Augusta, Georgia (29)Spanglerhaüs (@TheLoneCowboy) reported fromAugusta, Georgia

    Not sure why I have kept @Xfinity this long.... @XfinitySupport is just horrible. I love paying for service that doesn't work and love hearing the new excuse each call I make......

  • Comcast Xfinity Outage in Augusta, Georgia (30)Keon 🌝 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    😒 Comcast Finna Piss Me Off Cause Why It’s A Outage ***** *******

  • Comcast Xfinity Outage in Augusta, Georgia (31)Greggo •• 🌟 (@austinlg103) reported fromNorth Augusta, South Carolina

    Comcast is a damn joke

  • Comcast Xfinity Outage in Augusta, Georgia (32)jenee_se_quis (@jenee_se) reported fromAugusta, Georgia

    Been back with Xfinity all of a week and already experiencing a “service outage” 🙄..

  • Comcast Xfinity Outage in Augusta, Georgia (33)Akilah Copeland (@AkilahCopeland3) reported fromAugusta, Georgia

    @AskredditButAI Is he really a boyfriend? I don't see myself telling him about my previous address that was recognized by the United States Postal Service, Xfinity Home Cable and Internet, or those 3 people walking by.

  • Comcast Xfinity Outage in Augusta, Georgia (34)Z. Main (@ZachMain_669) reported fromAugusta, Georgia

    @Xfinity **** that and your shitty service. 24-48 hours means 24-48 hours. Not "Oh, well we don't have anybody working today so you have to wait another day."

  • Comcast Xfinity Outage in Augusta, Georgia (35)LBoogie (@lensco3) reported fromNorth Augusta, South Carolina

    @Xfinity very disappointed in the choice you have made to remove STARZ. I want a refund and am questioning whether to continue as a customer

  • Comcast Xfinity Outage in Augusta, Georgia (36)Ron Meyers (@lovedmeyers) reported fromMartinez, Georgia

    @ChrisDokish Frigging sucks and I have Comcast so I can't get the ACC Network.

  • Comcast Xfinity Outage in Augusta, Georgia (37)CLW (@Chandra508) reported fromAugusta, Georgia

    @comcastcares cable box still not working and now phone shows "line in use" and no one can call in or out - HELP!

  • Comcast Xfinity Outage in Augusta, Georgia (38)Keon 🤪 (@Stankaaaaaaaa) reported fromAugusta, Georgia

    Comcast Owe Me A Credit Cause I Had To Get A Point Today Cause My Internet Went Down 😒

  • Comcast Xfinity Outage in Augusta, Georgia (39)CLW (@Chandra508) reported fromAugusta, Georgia

    @comcastcares cable box in my bdrm is not working - have gone thru troubleshooting w/no success.

  • Comcast Xfinity Outage in Augusta, Georgia (40)Zack (@ZKD_UF) reported fromAugusta, Georgia

    @Xfinity your customer service is still an absolute joke.

  • Comcast Xfinity Outage in Augusta, Georgia (41)💎💎EXPENSIVE PAIN💎💎 (@Dollz_R_Uz) reported fromAugusta, Georgia

    XFINITY really got me TV 📺 & Wifi down😩 #Bored

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Augusta, Georgia (42)DoubleARon (@NullResponse) reported

    @comcastcares I need to change my internet plan but can't add the unlimited data option on the website. Anyone able to help me, please?

  • Comcast Xfinity Outage in Augusta, Georgia (43)Edmond Baruque (@baruquey) reported

    @comcastcares Is there internet outage in 77494, Katy, TX ? I cannot work without connection. Please advise

  • Comcast Xfinity Outage in Augusta, Georgia (44)mask it or casket 🤘🏻 (@LacieDank) reported

    @yannibluebaby My boss had me call Comcast once to complain that the internet was down for the business and we needed it for work and I was like... yeah, I can do that, but, I guarantee they do not have a single care. Do you even have options there? Most places I've lived only have 1 carrier.

  • Comcast Xfinity Outage in Augusta, Georgia (45)Ben In Greenwood (@BenInGreenwood) reported fromGreenwood, Indiana

    @kyleuit Best decision I made was keeping Comcast because they never get caught up in this nonsense.

  • Comcast Xfinity Outage in Augusta, Georgia (46)Max Larkin (@jmlarkin) reported

    a partial list of what we've had to get, for instance: a new router, Ethernet and power strips, an end-is-nigh amount of AA batteries, a faster internet plan (love you @xfinity; never change), a desk, a chair, natural gas, cat toys (LOL)

  • Comcast Xfinity Outage in Augusta, Georgia (47)m✨ (@_itsmalisa) reported

    @Autttom Comcast is a SCAM! too bad att not in my area 😭

  • Comcast Xfinity Outage in Augusta, Georgia (48)G. Weeks (@Garou108) reported

    Why is it so hard to talk with an actual human when on your site @comcastcares ? I can talk to a bot who will loop with no resolution. But a person, that's taboo!

  • Comcast Xfinity Outage in Augusta, Georgia (49)Kevin B (@netnothing) reported

    @comcastcares I pay for your services, yet, I can’t manage (or see) those services online. I always get sent to the error page:We're sorry.Pleasecontact usand one of our friendly and knowledgeable representatives can help.I’m sorry, but this is just poor service.

  • Comcast Xfinity Outage in Augusta, Georgia (50)Doug Deluca (@doug_deluca) reported

    @Xfinity your customer service is complete trash!! **** y’all I’m taking my **** to @ATT

  • Comcast Xfinity Outage in Augusta, Georgia (51)Monique’s Grip (@Soulful_Musiq24) reported

    Now xfinity how am I supposed to work with an outage that’s going to last till 2 🙃

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Comcast Xfinity Outage in Augusta, Georgia (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Why does Xfinity have so many outages? ›

Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Are Comcast and Xfinity the same company? ›

Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

What is downtime on Xfinity? ›

Setting up a scheduled pause through Downtime allows you to automatically pause WiFi access over your home network during scheduled times for all devices assigned to a person. Each person can have multiple scheduled pauses per day, up to a total of 30.

How do I check if the internet is down in my area? ›

You can also check for nbn outages or planned maintenance at your address by visiting nbn network status and outages.

Why is my Xfinity network not working? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible using your fingers to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

Is Comcast in decline? ›

Over Q1 2024, the most recently reported quarter, Comcast lost a total of 65,000 total domestic broadband customers, with its cable business losing 487,000 customers.

Why is my Xfinity WiFi so bad all of a sudden? ›

You need to restart your equipment

Restarting your modem and router, or Xfinity gateway, allows your network to flush out any pesky glitches. This quick and easy fix should always be your first step.

How to restart an Xfinity router? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

How can I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Is Xfinity a Chinese company? ›

Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of Comcast Corporation.

Do I need both Comcast and Xfinity? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Why does Xfinity reset every night? ›

If you're an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as Daily Update Time, happens by default between 3:00 AM and 4:00 AM local time.

What do you do when Xfinity WiFi goes down? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

What time does Comcast internet reset? ›

The Usage Meter resets on the last day of each calendar month. See the Usage Meter Accuracy Audit Reports listed on https://www.netforecast.com/audit-reports/. Where Standard time is in effect, the reset takes place at 7PM Eastern, 6PM Central, 5PM Mountain, and 4PM Pacific.

How do I check my Internet connection on Xfinity? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Why is the Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

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