FIRST & LAST MILE DELIVERY
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Transform your last-mile logistics strategy, nationwide
Roadie gives you access to a crowdsourced network of drivers in their own vehicles to enable a same-day, last-mile solution with the flexibility to handle variable volume, size and distance. Volume for home delivery has surged to unprecedented levels. This meteoric rise of e-commerce shopping demands that retailers evaluate and improve their final-mile strategies. Retailers should find a last-mile delivery solution with the flexibility and scalability to provide door-to-door delivery across markets nationwide that can deliver on flexibility, scalability and speed.
Multiple delivery solutions to make it happen
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2-hour delivery
Get matched on-demand with drivers when customers demand ultrafast delivery
Same-day delivery
Connect with 200,000+ independent drivers that can deliver same-day up to 100 miles
Next-day local delivery
Schedule orders for pick-up and delivery in advance
Batched and routed
Streamline pick-ups from high-volume locations while delivering quickly
Big, bulky & oversized
Request pickups on your timeline and skip traditional weight, dimensional and packaging costs
Cold chain
Ensure you deliver perishable orders quickly and safely
How Roadie enables businesses to win and keep customers in the last mile
Sell more
Customers may ask for faster delivery times, but their needs vary by order. Smart retailers give them choices. With Roadie, you can deliver same-day, next-day local or on-demand and let you customers choose what’s right for each and every order.
Create efficiencies
Use Roadie in all 50 states and reach 97% of U.S. households. With one solution nationwide, you can create operational efficiencies and offer uniform service no matter where deliveries are headed.
Make customers happy
Roadie is consistently the best solution for customer satisfaction – including being named The Home Depot’s highest rated partner for CSAT four years in a row.
Roadie checks all of your last-mile boxes.
Any item, any size
Consumers are ordering a wide range of products for delivery, and Roadie enables you to deliver items of almost any shape and size – without dim-weight and last-minute fees.
Convenience
Your customers want their orders delivered when, where and how they choose. With Roadie, offer same-day, scheduled or on-demand delivery and give your customers the control they want.
Scalability
Customer demand can shift abruptly. With Roadie, you can scale your delivery capacity easily to keep up as volume changes.
Customer Story
Speed
When customers want fast delivery, they mean their order arrives today or tomorrow — not a week from now. Roadie’s the largest local same-day delivery network in the nation.
Visibility
Shoppers want to follow their order every step of the way. Roadie offers real-time tracking on any device, text updates, photos at pickup and drop-off and proof of delivery all to give them peace of mind.
Integrate
Get seamless final-mile delivery with Roadie’s API. Integrate and launch in as few as 4 weeks.
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Case Study
The Home Depot elevates the customer experience and differentiates with same-day
The Home Depot
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The Challenge
When The Home Depot announced its billion-dollar plan to reimagine its supply chain in 2018, the company sought to increase product velocity and reach customers in two days or less. The last-mile, notoriously the most difficult part of an order’s journey, emerged as critical to improve convenience and speed – key drivers of customer loyalty.
The Solution
The Home Depot partnered with Roadie to implement and expand same-day delivery, giving DIY and pro customers exceptional on-time delivery performance in tier one markets and the secondary cities and rural towns in-between.
The Results
- Launched delivery from 1,700 stores across the nation
- Greater than 97% on-time delivery, even during unexpected peaks
- Proven flexibility and scalability for delivery nationwide
Enterprise resources
Frequently asked questions
- How much does Roadie cost?
Enjoy peace of mind with flat-rate pricing, based on your delivery orders’ size, distance, urgency, pick-up location and delivery location.
Custom Pricing Estimate
- Where is Roadie available?
Today, the Roadie driver network supports delivery in all 50 states and to 97% of U.S. households. Reach out to our logistics experts to find out exactly how many of your locations are within the network area.
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- How does Roadie compare to other delivery models?
Unlike other solutions, Roadie enables you to launch and scale last-mile without sacrificing quality, margins or your data. With Roadie, you own the customer experience.
- How long will it take to get set up?
You can launch in days or weeks (not months). Our public API lets you create a seamless omnichannel experience with white-labeled delivery and live tracking.
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- Can Roadie handle volume spikes during peak?
You can’t always forecast demand, but the Roadie model succeeds because it doesn’t need to. With Roadie, you can add delivery resources in real-time. As delivery volume goes up, the number of active drivers delivering within the system goes up as well — while delivery times and costs remain the same.
Transform your delivery with the nation's largest local same-day footprint
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